Questions, answered.
What does The Sculpt Wand™ do?
It is an at-home facial beauty tool designed for facial and neck massage, gentle warmth and an easy skincare ritual. It is not a medical device.
How long does the routine take?
The Virelle Glow routine is designed to fit into a few minutes. Follow the instructions supplied with your device and use it at a pace that feels comfortable.
Can I use it with my normal skincare?
Use only products that are compatible with the device and follow both the skincare product directions and the instructions supplied with The Sculpt Wand™.
Can I use it on my neck?
Follow the product instructions for suitable areas and technique. Use light pressure and avoid sensitive or irritated skin.
How is it powered?
The Sculpt Wand™ is battery-powered and uses replaceable batteries. Follow the instructions supplied with the device for battery type, installation and safe use.
Does it permanently change facial structure?
No. Virelle Glow does not claim that facial massage permanently reshapes the face.
How long does delivery take?
Please see the Shipping Policy for the current dispatch and delivery estimates.
What if my item arrives faulty?
Please contact Virelle Glow support with your order number and details of the issue so we can assist in line with our Returns & Refunds policy.